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SUMMARY

Driven business administration student with a passion for e-commerce and customer care. I have worked for different online businesses and shops, interning somewhere as customer support, somewhere doing marketing, and being a co-owner of the store, boosting clients’ income. With a background in customer experience, business management, and e-commerce, aspiring to create and grow successful ventures.

WORK EXPERIENCE

• Provided customer support for an online shop and a web/game hosting company, assisting clients with inquiries, resolving technical issues, and ensuring high levels of satisfaction.

• Customer Support (Online Shop & Web/Game Hosting)

• Marketer (Online Shop - E-book Sales)

  • Handled marketing for an online shop selling a single e-book, successfully attracting over 100 clients in a short period, contributing to revenue growth.

• Founder (Mini-Business for Automotive Coding & Diagnostics)

  • Developed and managed a small business offering automotive coding and diagnostics services, providing tailored solutions for clients and building a loyal customer base.

EDUCATION

• Bachelor’s Degree in Business and Administration

  • Technical University of Moldova
  • Faculty of Economic Engineering & Business
  • Expected Graduation: June 2025

• “Boris Cazacu” Academic High School

  • Sep 2019 - May 2022

ADDITIONAL INFORMATION

• Technical Skills: Project Management, Structural Analysis, Automotive Diagnostics, E-commerce, Data Analysis, Business Development
• Languages: Romanian (Native), English (B2), Russian (A2–B1)
• Interests: Entrepreneurship, Communication, Travel & Culture
• Awards/Activities: Acknowledged for Customer Satisfaction, Creator of Automotive Coding Service, Online Coding Mentor.